We have an immediate opening for a Bi-lingual Financial Solutions Officer at our Lexington Branch. Looking for a passionate, solution-driven individual driven to bring hope through financial guidance. Join a progressive credit union that's changing lives and building a brighter financial future-for our members and for you.
The Difference starts here - come see what it is all about!!!
Key Responsibilities include:
- Provide exceptional and memorable service to all who walk through our doors while committing to a seamless experience.
- Assist members with opening, closing, servicing, and making changes to all account types.
- Assist members with basic loan information on all basic loan products and processes.
- Interview members, originate, process and close consumer loans.
- Actively participate in all credit union incentives and cross-selling opportunities and provide referrals.
- While efficiently handling all member inquiries, you will establish and build sincere, long-lasting relationships with members.
- Promote positive and productive working relationships while achieving credit union and branch goals.
- Respond to all member correspondence with educated decisions or direct them to the appropriate channel for assistance.
- Keep the manager informed of activities and significant problems so they can best support you.
- Maintain knowledge of, follow, and adhere to all state and federal rules, regulations, policies, and procedures including BSA, Patriot Act, and OFAC requirements, including verifying member identity.
- Maintain strong credit union product and service knowledge while supporting and adhering to Trius's standards and accountability.
Skills include:
- Dedicated, self-motivated, reliable person with a passion and skill for providing excellent member service.
- Detail-oriented, ability to work independently in a team environment and thrive in a fast-paced setting.
- Empathetic and non-judgmental decision making
- Ability to communicate with a sales and service perspective and speak with financial fluency.
- Adaptable to change.
- Proactive problem solving and solution focused attitude.
Key Benefits Include:
- Competitive Pay
- Generous Benefit package including health, vision, dental, STD/LTD and Life insurance
- PTO/Holiday Pay
- 401(k) plan with generous match
- Longevity Benefits
- Membership Benefits
- Excellent training program
- Energetic, fun and rewarding team atmosphere
We are an Equal Opportunity Employer
We consider applications for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or another other legally protected classification.
Careers at Trius Federal Credit Union | Nebraska - Trius Federal Credit Union
